PG88 Terms & Conditions – Malaysia Online Entertainment Platform Usage Terms

1Definitions & Interpretation

In this PG88 Terms & Conditions document, the following words and phrases carry the meanings defined below unless the context requires otherwise:

• "PG88" or "Platform" refers to the website pg88-app.net, the PG88 mobile app, and all services offered under the PG88 brand.
• "Member" or "You" refers to any individual who has registered an account with PG88 and uses the services offered on this platform.
• "Account" refers to the personal profile registered by a Member to access PG88 services.
• "Funds" refers to the Malaysian Ringgit (MYR) balance in your PG88 account, including cash deposits and eligible bonus credits.
• "Bonus" refers to free credits, free bets, or other benefits granted by PG88 to Members as part of a promotional programme.
• "Wagering Requirements" (Wagering Requirement) refers to the number of times a Member must wager the bonus value before it can be converted into withdrawable funds.
• "Game" refers to all games available on the PG88 platform, including slots, live casino, poker, Sports Betting, and e-sports.

Section headings in this document are for reference purposes only and do not affect the interpretation of any term.

2Membership Eligibility

To register and use PG88's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration and on each subsequent use of the platform.
• An individual (not a company, organisation, or non-human entity) registering on their own behalf.
• Does not have an existing active PG88 account or a previously closed account due to a terms violation.
• Not appear on any list of individuals who have been voluntarily or compulsorily excluded from using online gambling platforms.
• Acting in your own personal interest and not on behalf of another party.

3Account Registration

PG88 account registration is free and open to all individuals who meet the eligibility criteria. During registration, you are required to:

3.1 Registration Information

• Providing your full name as shown on your official Malaysian identification document.
• Registering an active and functioning Malaysian phone number.
• Provide a valid email address that you have access to.
• Set a strong password of at least 8 characters, including uppercase letters, lowercase letters, numbers, and symbols.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information during registration and to keep that information up to date whenever changes occur. PG88 reserves the right to verify the information provided through official documents such as a Malaysian identity card or passport. Providing false or misleading information is a serious breach of these Terms & Conditions and may result in immediate account closure without a refund of funds.

3.3 Account Security

You are solely responsible for:

• Keeping your PG88 account password and login credentials confidential.
• Ensuring that no one else has access to or uses your account.
• Notify PG88 immediately if you suspect any unauthorised access to your account.
• Log out of your PG88 account after every session, especially on shared devices.

4Deposits & Withdrawals

All financial transactions on the PG88 platform are conducted in Malaysian Ringgit (MYR). PG88 supports the following Malaysian local payment methods for deposits and withdrawals:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX – Maybank2u
• FPX – CIMB Clicks

4.1 Deposit Terms

• Minimum deposit: RM 10 per transaction.
• Maximum daily deposit: subject to your membership tier (check your Account section for current limits).
• Deposits are processed instantly or within 5 minutes, depending on the selected payment method.
• PG88 does not charge any transaction fees for deposits.
• You may only deposit funds from financial sources held in your own name. PG88 does not accept third-party deposits.

4.2 Withdrawal Terms

• Minimum withdrawal: RM 50 per transaction.
• Withdrawals will be processed to the same payment method used for your last deposit, unless you have confirmed an alternative method with our support team.
• PG88 processes withdrawal requests within 15 minutes for fully verified accounts.
• Withdrawals may be delayed by up to 24 hours if a security review is required.
• Every withdrawal request will be reviewed to confirm that all bonus wagering requirements (where applicable) have been fulfilled.

5Bonus & Promotions

PG88 offers a range of bonuses and promotions to both new and existing members. All bonus offers are subject to wagering requirements and the specific terms stated in each offer. The general conditions applicable to all PG88 bonuses are as follows:

5.1 Wagering Requirements

• Every bonus issued by PG88 carries wagering requirements that must be met before bonus funds can be converted into withdrawable cash.
• Wagering requirements are expressed in the format "xN", where N is the multiplier applied to the bonus value. For example, a RM 100 bonus with a 20x wagering requirement means you must wager a total of RM 2,000 before any withdrawal can be made.
• Not all games contribute equally toward meeting wagering requirements. Slots typically contribute 100%, while table games and Sports Betting may contribute between 10% and 50%.

5.2 Bonus Limits

• Each member is entitled to receive the Welcome Bonus once only.
• Bonuses are non-transferable between accounts.
• Bonus abuse or fraudulent claiming — including registering multiple accounts or using false information — will result in the cancellation of all bonuses and permanent account closure.
• PG88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.

6Game Rules

All games on PG88 have specific rules available within the respective game interface. The following general rules apply to all games:

6.1 Fairness & Randomness

All games on PG88 use a Random Number Generator (RNG) that has been certified by an accredited independent body. This ensures that every game outcome is entirely random and free from any form of manipulation. Live casino game outcomes are determined by real dealers and physical equipment that is regularly verified.

6.2 Sports Betting & E-Sports

• The odds displayed at the time a bet is placed are the odds that will apply to that bet, unless an obvious technical error has occurred.
• Bets are final once confirmed by the PG88 system.
• PG88 reserves the right to void or correct bets placed at odds that are clearly inaccurate due to a technical error or human input mistake.
• If a match or sporting event is cancelled, all related bets will be fully refunded to the member's account within 24 hours.

6.3 Technical Failure

In the event of a technical failure during gameplay that causes an interruption or incomplete result, PG88 will review the system records and make a fair determination based on the available data. PG88 is not liable for any losses arising from technical failures beyond our control.

7Prohibited Conduct

The following conduct is strictly prohibited on the PG88 platform and may result in immediate account closure without notice:

• Fraud & Manipulation: Any attempt to cheat or manipulate the gaming system, including the use of automation software, bots, or any other unauthorised methods.
• Money Laundering: Using the PG88 platform for money laundering or any other unlawful financial activity.
• Multiple Account Registration: Registering more than one account to gain bonus benefits or to circumvent any imposed restrictions.
• Account Sharing: Allowing another individual to access or use your PG88 account.
• System Abuse: Exploiting any bugs or errors in the system to gain an unfair advantage.
• Threats & Harassment: Threatening, abusing, or harassing PG88 staff or other members.
• Use of False Information: Registering an account using a false name, phone number, or personal details.

8Account Closure & Suspension

PG88 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Failure to verify identity when requested.
• Suspicious activity or transactions potentially involving fraud.
• Account closure requested by the member.
• Self-exclusion request by a member.

8.1 Closure by Member

You may close your PG88 account at any time by contacting our support team via live chat or email at support@pg88-app.net. Prior to closure, all eligible funds will be processed for withdrawal within 5 business days, provided all applicable wagering requirements have been met.

8.2 Closure by PG88

If PG88 closes your account due to a terms violation, any bonus balance will be forfeited. A valid cash deposit balance may be returned upon completion of an investigation, unless it was directly involved in fraudulent activity.

9Limitation of Liability

PG88 provides its platform services on an "as is" basis and makes no express or implied warranties that the platform will operate without interruption or error at all times. To the extent permitted by applicable Malaysian law:

• PG88 is not liable for any loss or damage arising from service disruptions, technical failures, or delays beyond our control.
• PG88 is not liable for any financial losses incurred by members as a result of betting or gaming outcomes, unless such losses are directly caused by a verified platform error.
• PG88's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the relevant claim.

10Responsible Gaming

PG88 genuinely cares about the wellbeing of our members. We believe gaming should be a fun source of entertainment, not a cause of stress or financial hardship. To help you play responsibly, PG88 provides the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Betting Limits: Set a maximum limit on how much you can wager within a given time period.
• Temporary Break: Suspend access to your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently self-exclude from the platform for a minimum of 6 months or indefinitely.

To activate any of the above tools or to get help with responsible gaming, please contact the PG88 support team via live chat or email. More information is available on the Responsible Gaming page.

11Privacy & Data Protection

PG88 is committed to protecting the privacy and personal data of our members in accordance with applicable data protection laws in Malaysia. The collection, use, and storage of your personal information is governed by PG88 Privacy Policy which forms an inseparable part of these Terms & Conditions.

In summary, PG88 collects your personal information for the following purposes:

• Managing your account and services with PG88.
• Processing financial transactions securely.
• Verifying your identity (KYC) for security and compliance purposes.
• Sending account-related communications, promotions, and service updates.
• Complying with applicable legal and regulatory requirements.

PG88 will not sell or share your personal information with third parties without your explicit consent, except where required by law.

12Amendments to Terms & Conditions

PG88 reserves the right to amend or update these Terms & Conditions at any time. When material changes are made, PG88 will notify members through one or more of the following methods:

• In-platform notifications on PG88 upon login.
• Email to your registered email address.
• Notice on the PG88 website homepage.

Continued use of the PG88 platform after amendments are published will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw any eligible funds before the new terms take effect.

The date these terms were last updated is January 2026. The version of the Terms & Conditions published on this page at any given time is the version currently in effect.